Wednesday, 10 April

09:00–09:15Conference Welcome

Peter BothaCEO Mercer Africa

Razan SimaanMercer

09:15–10:00Keynote: Leading in Tough, Turbulent Times

Employees are often told about the inevitability of organisational change. The world of work is changing and therefore they must "adapt or die"; they are told. Senior executives and HR professionals often quote the legendary Jack Welch, "If the rate of change on the outside exceeds the rate of change on the inside, the end is near."

Yet, when people have been subject to substantial change already, or are operating in an uncertain environment that affects their future prospects, they may rapidly reach the limits of their capacity to absorb and respond to more change. While all employees need to accommodate and adapt as organisations change to meet external complexity, the transition process can be difficult where change is radical rather than incremental. A "get on with it" approach often fails.

In this keynote, Siphiwe Moyo, who teaches leadership, organisational behaviour, as well as personal and organisational change, will assist HR leaders in developing a greater understanding of the art of leading people through tough, turbulent times.

Siphiwe MoyoInternational Conference Speaker, Facilitator & Author

10:00–10:45Connectivity in the Human Age - Insights from Mercer's Global Talent Trends Study

Puneet SwaniMercer

10:45–11:15Networking Break

11:15–12:15Panel Discussion: The Role of HR in Supporting the Future Workforce in the 4th Industrial Revolution. A Pan Africa Perspective


Siphiwe MoyoInternational Conference Speaker, Facilitator & Author


Ajibola PonnleRegistrar/CEO, Chartered Institute of Personnel Management of Nigeria (CIPM)

Theo VeldsmanVisiting Professor, Department of Industrial Psychology and People Management, University of Johannesburg

Rosie Ebe-ArthurGroup Head Human Capital Management & Development, First Bank of Nigeria Ltd. & Subsidiaries

James MaithoGroup Human Resources Director, Britam

Yvonne KusuaminaCEO, Pay Network sarl

Muriithi NdegwaExecutive Director & CEO, The Kenya Institute of Management

12:15–12:45Engaging Today's Employee - Exploring Tactics that Work

Brigitte Da GamaChief People Officer, McDonald's SA

12:45–13:30Lunch Break

13:30–14:15Culture: Changing it and Harnessing it

Knowing what organisational culture you need and want is the first step, but more important is designing an interconnected blueprint for introducing, embedding, monitoring and benefiting from a new culture. During this session, Ethel Kuuya, Founder and Managing Director of Advisory K, will discuss the key elements of transforming deep-rooted cultures.

Ethel KuuyaFounder & MD, Advisory K

14:15–15:00Innovation in Diversity & Inclusion


15:00–15:30Networking Break

15:30–16:15Practical HR Tools Showcase. Cutting through the Hype

With an unemployment rate of more than 6.2 million, the South African context poses some practical challenges when it comes to talent acquisition. How can we expect recruiters to effectively identify talent and guarantee a consistent candidate experience when dealing with excessive volumes? How can recruiters utilise their abilities and business partnering skills when trying to juggle the transactional demands? Join Christelle Hargroves, Founder and Visionary at Recruitment@Play, to explore possible answers to these important questions.

Recruitment@ Play is a proudly South African virtual recruitment platform developed to assist recruiters with first line screening interviews, whilst allowing for reduced bias and increased inclusion in the hiring process. The platform combines game-based principles and video technology to introduce a virtual recruiter whilst collecting video data from candidates.

Nicolas ConstantinidesMercer

Christelle HargrovesFounder & Chief Visionary, Recruitment At Play

Riaan SinghHead of Digital Client Solutions, Alexander Forbes Retail

16:15–16:45Powerful Decision Making with HR Metrics and Analytics

The development of an effective HR metrics and analytics strategy could provide a competitive advantage to any organisation.

The implementation of such a strategy can improve organisational effectiveness as well as the strategic decision-making of line managers. This will in turn positively impact the organisation's performance. During this session, Deon Smit, Reward and Systems Manager at Capfin will discuss how we can make Powerful Decisions using HR Metrics and Analytics

Deon SmitReward and Systems Manager, Capfin

16:45–17:00Day 1 Close

Razan SimaanMercer

17:00–19:00Drinks Reception

Thursday, 11 April

09:00–09:15Day 2 Welcome

Razan SimaanMercer

09:15–10:00Unpacking Compensation & Benefit Trends in Africa

Nevan NaidooGroup Head: Benefits, Pensions, International Mobility & Africa Regions Reward, Standard Bank

Nicol MullinsMercer

10:00–10:30Networking Break

10:30–12:30Industry Forum Breakout Sessions


Yolanda SedlmaierMercer

Consumer Goods

Nicolas ConstantinidesMercer

Financial Services

Frederic Talla KwetcheMercer

Life Sciences

Stevens KawoubougaMercer

Que RaboleleMercer

Mining and Energy

The purpose of the Mercer Africa Mining Forum is to facilitate peer interaction and the exchange of ideas and information on topics of mutual interest within the African mining industry. This includes a focus on practices and developments in human resources, with initial emphasis on compensation and benefits. This session is the first part of a biannual meeting where members and guests of the forum meet to discuss and review policies and practices, as well as exchange ideas and discuss trends specific to the sector in the region. This session will include a member presentation, with Mercer industry experts presenting and facilitating discussions on hot topics identified by attendees.

Dirk JoubertMercer

High Tech

Jean MbouleMercer

HR Hot Topics

Thabelo SialaDirector & CEO, Tipp Academy

12:30–13:30Lunch Break

13:30–14:15Taking Mobility to the Next Level

Kerwin GuillermoGlobal Employee Mobility Director, Hewlett Packard Enterprise

14:15–15:00Executive Pay Trends – Governance, Pay Ratios & Influence

The evolution in adopting good governance principles impacts the transparency on Executive Pay by making public and more transparent how the different Reward Elements and decisions around it affecting Total Pay. With more standardised information reported in the public domain, easier comparisons between companies and industries set the scene for various stakeholder groups to leverage their influence and flex their muscles.

This talk will draw from practices observed in US, UK and SA to provide insights on "say on pay", gender pay gap, CEO pay ratio, stakeholder responses and how it influences Executive Pay. The key takeaways for attendees will enable them to internalise these learnings, and pro-actively review their existing approaches for future alignment.

Envor MoosDirector, VASDEX associates

15:00–15:30Networking Break

15:30–16:00A Rounded Approach to Employee Wellness

During this session, we will share a new perspective on employee wellness. As employers of choice, our employee benefits offering needs to position us ahead of the curve. But if our benefits are rooted in today instead of focused on tomorrow, then we are probably still trying to find the curve. Employee wellness resonates far deeper than the philosophies reflected by traditional market practice. Ryan Knipe, Interim CEO at Alexander Forbes, will help us surface insights that will unlock innovations and new generational thinking in employee wellness.

Ryan KnipeInterim CEO, Alexander Forbes Retail Financial Services and Managing Executive for Alexander Forbes Empower

16:00–16:45Think Future, Think Digital. Critical Technology Trends Through the Eyes of a Technologist


16:45–17:00Conference Close

Razan SimaanMercer