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Mercer HBS White Paper - September 2008
1
Creating a strategic enterprise sourcing strategy and governing change
Outsourcing's most critical challenges in today's global economy
  • Phil Fersht, Research Director, AMR Research
2
Foundation of a global service model
The launch of Mercer's multinational research findings developed in partnership with Harvard Business School Publishing
  • Jeff Miller & Julia Velixon, Mercer's Outsourcing business
3
Analytics and predictive modelling
Leveraging outsourcing data to inform HR policy and transformation
  • David Kuhl, VP, HC & Senior Deputy General Counsel, United Health Group
  • Brian Levin, Human Capital, Mercer
4
The war for talent
Retaining critical resources during outsourcing transitions
  • John Derse, Enterprise HR Solutions, Mercer
  • Jim Sowers, HR Effectiveness, Mercer
5
Emerging markets
Servicing the diversity of employees across the Asia region
  • Gary Tok, Outsourcing, Mercer
6
Global defined contribution trends, implications for multinationals
New opportunities and lessons learned in DC plan management
  • Allison Klausner, Assistant General Counsel - Benefits, Honeywell International Inc
  • Barbara Marder, Global Defined Contribution, Mercer
7
The latest industry developments
Innovation in outsourcing
  • Jason Averbook, CEO & Co-founder, Knowledge Fusion
8
Expanding the view
Why HR outsourcing always means transformation
  • Cynthia Donohoe, VP - Benefits, BAE Systems Inc
  • Susan Richards, HR Effectiveness, Mercer
  • Jim Sowers, HE Effectiveness, Mercer
9
Legislative perspective
A trip around the world
  • Noam Lakser, International Retirement, Mercer
  • Geoff Manville, Washington Resource Group, Mercer
10
Creating a successful outsourcing relationship
Considering all the important facts
  • Jamie Curcio, Partner, Curcio-Webb
  • Michael Hager, President, Hager Strategic
  • Tony Herron, Partner, TPI
  • Paul Rubenstein, Mercer
11
Compensation strategy and service delivery management
A discussion of emerging global rewards and service delivery strategies
  • Jan Rose, Compensation Co-Sourcing, Mercer
  • Kim Seals, Compensation Co-Sourcing, Mercer